Holiday Shipping FAQs

The holidays are upon us, and we'd like to state one thing clearly: SHOP EARLY! Since we're on the internet and you're at home, getting those gifts in hand is our top priority, but shipping is a bit more complex this year. Just sayin’, please shop early.

As always, ping our Ride Guides with questions at rideguides@theproscloset.com or (866) 401-9636.

December Shipping Deadlines

Domestic US Shipping - Bikes, Frames, Wheels

  • Ground Shipping Cutoff: Monday, Dec. 13 @ 11:59pm MT
  • Two-Day Shipping Cutoff: Tuesday, Dec. 21 @ 11:59pm MT
  • One-Day Shipping Cutoff: Wednesday, Dec. 22 @ 11:59am MT

Domestic US Shipping - Parts, Accessories, Apparel

  • Ground Shipping Cutoff: Sunday, Dec. 19 @ 11:59pm MT
  • Two-Day Shipping Cutoff: Tuesday, Dec. 21 @ 11:59pm MT
  • One-Day Shipping Cutoff: Wednesday, Dec. 22 @ 11:59am MT

Curbside Pickup in Louisville, CO - CLOSED FOR HOLIDAY SEASON

  • Curbside Pickup Regular Hours: M - F, 9am - 4pm MT
  • Curbside is now closed for the 2021 holiday season.

FAQs

Am I too late for Christmas shipping?

Sadly, yes. BUT — there's one holiday miracle you can leverage: a gift card! Those are delivered immediately to your inbox, and go from $25-$3,000. Give the gift of choice!

What happens when the weather gets crazy?

Unfortunately, this does happen, and it's not something we can control. FedEx will sometimes suspend shipping due to weather. Our advice: shop as early as possible!

Do I need to sign for my FedEx package?

If you ordered a bike, frame, wheels, or your order is over $200, then yes, FedEx will need your John Hancock. Please plan accordingly. We also highly recommend you download the FedEx app to track deliveries or make any changes!

Who is faster, FedEx or Santa?

C'mon. Don't disrespect the man with the white beard. He's lightyears faster.

Can I get some advice on what bike to buy?

We have some elves, *ahem*, Ride Guides, that are happy to help. Say hello via chat on our website, rideguides@theproscloset.com, or (866) 401-9636.

What should I gift to my friend who rides?

Welp, we anticipated this one. Check out our Holiday Gift Guides!

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