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How It Works: The Pro's Closet

By Bruce Lin

If you’re looking for a bike, you’ve come to the right place. The Pro’s Closet is the world leader in Certified Pre-Owned bicycles. Our number one goal is to make it easy for you to find the right bike.

We have a huge selection of high-quality bikes, a convenient Sell // Trade feature, and several filters and tools that make the purchasing process as easy as possible. Read on to learn more about how The Pro’s Closet works, and how you can find the bike of your dreams. Experience a new way to buy and sell bikes.

Contents

What is a Certified Pre-Owned bike?

The Pro's Closet service and inspectionBikes sold at The Pro’s Closet undergo a 141-point inspection and service process before they are offered through our Certified Pre-Owned (CPO) program. The frame and components are all inspected by a professional mechanic to ensure they are safe and in good working order. All parts that don’t pass our inspection are serviced or replaced. This ensures that you can purchase your next pre-owned bike with the same confidence as buying new.

Learn more about Our Process.

We stand behind all of our bikes — we even offer a revolutionary Carbon Frame Warranty for all of our Certified Pre-Owned carbon fiber bicycles. 

Learn more about our Carbon Frame Warranty

The Pro's Closet Guaranteed Buy backCPO bikes are also part of our revolutionary Guaranteed Buyback program. We guarantee to buy back your CPO bike within the first 18 months of ownership and provide full transparency to your expected buyback price. Don’t worry, you can still tweak and customize your ride. Not only that, but we’ll give you a better price to factor in those upgraded carbon wheels, for instance.

Learn more about Guaranteed Buyback.

What is Sell // Trade?

The Pro’s Closet also leads the industry in buying high-quality pre-owned bikes. Sell // Trade allows you to sell your current bike or trade it in toward a new CPO bike. If your bike has an original retail price of $1,500 or more, we’re interested in buying it to help you fund your new ride.

The Sell // Trade process is incredibly easy. Simply provide some basic information about your bike, submit two photos, and you’ll receive a response with the cash or trade-in value of your bike within one business day.

Sell your bike

How to Search, Compare, and Save CPO Bikes

The Pro’s Closet website provides several convenient filters and tools that make it easy to find the bike you’re looking for.

Using the navigation bar, you can choose to Shop All Bikes, or choose from one of our six bike collections which narrow down your choices by category.

When viewing bikes, you will see a filter column on the right-hand side of the screen. This will allow you to refine your bike search by size, brand, price, and many other features.

TPC Compare and favorite buttonsWhen hovering your cursor over any bike on our website, you will see two symbols appear under the bike — a pair of arrows and a heart. The arrows button adds bikes to our comparison tool. The heart button allows you to save a bike to your favorites and view it later.

Compare bikes

TPC Compare toolIf you are interested in comparing a bike, click the arrows button to enter the bike into our comparison tool. You will then see the black compare tab appear on the right-hand side of the screen. You can select up to three bikes at a time. The tool allows you to view and compare bike specifications and geometry side-by-side.

TPC bike comparisonNote: the comparison tool is only available on desktop.

Save Favorites

TPC Bike favoritesThe heart button allows you to add bikes to your favorites. This requires a free account with The Pro’s Closet. Your favorites page can be accessed through the heart icon at the top of the navigation bar when you are logged in. This makes it easy to save bikes you are interested in and find them later.

Saved search

Can’t find what you’re looking for? If you’re logged into your account you can save a search by selecting your desired filters and clicking the “save a search” button at the top of the filter column on the right. With a saved search, you will be notified via email the moment a new bike arrives that matches your saved search criteria. Saved searches can be deleted fro your account page.

In the Stand

TPC Coming soon

We are adding new bikes every day. If you click the Coming Soon button in the top navigation you will be taken to our In the Stand selection. These are highly desirable bikes that our mechanics are in the process of servicing. If you're interested in a bike that's coming soon, you can add it to your watch list. (Make sure to log-in to your TPC account for this free feature.)

You will be notified via email when a bike on your watch list is being serviced. You will then be notified again the moment it becomes available for sale. Once a bike is listed it's first come, first served! 

Building a CPO Bike

Once you’ve purchased your new CPO bike, it will ship to you in our RideFast box. This special box ensures your bike arrives safely and it allows you to assemble your bike in 15 minutes or less. All necessary tools are included. Watch our How to build a certified pre-owned bike video to see how easy it really is:

Note: due to manufacturers' proprietary integrations on some TT, aero road, and long travel mountain bikes we may ship certain bikes in different packaging.

Easy returns

We want you to love your bike which is why we offer a 30-day, no questions asked return policy. If the bike isn’t right for you, send it back and we’ll help you find another one.

View our return policy.

Talk to our Ride Guides

TPC Ride GuidesOur team of expert Ride Guides is available to answer your questions and help you find the right bike for you. These are real people who live and breath all things bike. We’re all bike lovers and want you to have the best experience possible buying and riding your next bike.

Give them a call at 1-866-401-9636. Or email them.


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