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Merchandising Associate

Company Overview

The Pro’s Closet Inc. (TPC) is the world’s largest retailer of previously-owned bikes and cycling gear. We purchase bikes and components from manufacturers, retailers, and individuals and work alongside bike shops to help customers trade in their old bikes for a new one. What sets us apart from our competition is the care we put into our bikes before sale. Our team of professional mechanics clean, inspect, and tune dozens of bikes every day, ensuring our customers have the best experience when buying a bike from us.

Founded in 2007 by Nick Martin, a former professional mountain biker, The Pro’s Closet is now a 40 + person company headquartered in the cycling hub of Boulder, CO. Our office is a casual, yet fast-paced environment where t-shirts are the norm and dogs roam free. We love bikes, and offer weekly staff lunch rides, additional vacation days off for participating in the wellness program, and liberal employee discounts. With generous benefits, casual work environment, and opportunities for growth, this is a great time to join our team.

Position Summary

The Merchandising Associate is responsible for maintaining our product catalog and ensuring our products are successfully presented for sale across our sales channels. Daily tasks include researching products, gathering product details, identifying market price trends, and inputting key data into our catalog. The successful candidate has a deep knowledge of bikes and bike components, and is very detail oriented. This is a critical role in our business as you are ultimately responsible for presenting our products to customers.

The position calls for a very high attention to detail and accuracy, as we provide the highest level of product detail in our industry. Maintaining a positive, helpful attitude is imperative in this position. Flexibility and a willingness to help in any way possible are needed in our small, dynamic team environment. Time management skills, including the ability to work efficiently, accurately, and be self-motivated, are critical. Knowledge of bikes and components is a must.

Primary Responsibilities

  • Research products and their attributes and market price trends.
  • Maintain our robust product catalog, including the addition of new products, and ensuring existing products are error free.
  • Catalog bikes and their associated details and enter into the catalog. Knowledge of bike components and geometry required.
  • Generate product, marketplace, and productivity reports for management.
  • Manage the flow of products to our various sales channels and ensure the correct product is for sale on the correct channel.
  • In addition to on-the-job training, the employee is encouraged to use, enjoy and better understand our products outside of work. Get out and ride!
  • Demonstrating proficiency with our computer systems and software.
  • Participate in the constant improvement of the Merchandising and Cataloging process and workflows.

Qualifications

  • Two to four years of customer service and/or retail experience, preferably in the bike, ski or outdoor industry. A passion for bikes is a must.
  • Strong bike knowledge and overall competency in being able to identify various bike components is important for success in this role.
  • College degree preferred.
  • Excellent written and verbal communication skills and strong interpersonal skills.
  • Strong organizational skills with a high attention to detail.
  • Positive attitude and willingness to work in a friendly team environment.

Compensation/Benefits

The Pro’s Closet Inc. offers a generous compensation package that includes 2 weeks paid vacation, 6 paid holidays and your birthday paid off as well as health and life insurance. Employees can also earn an additional 4 paid days off for achieving milestones in the company's wellness program, and all employees participate in ownership of the company through stock option grants.  The pay scale for this position is $15-$25 per hour based on experience.

How To Apply

Please send your resume and cover letter to careers@theproscloset.com. Please include in your cover letter the experience or knowledge you have working with bikes and bike components.

The Pro’s Closet is an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.